Coffee Market Expert with Czech
Siemianowice Śląskie
Are you passionate about creating memorable customer experiences? Do you enjoy solving problems and connecting with people from around the world? We are a leading company in the global coffee machine market, dedicated to delivering the perfect coffee experience to our customers. Now, we’re looking for a talented Customer Support Expert to join our team in Katowice and help us tell the story of our brand’s excellence!
 
What youll do:
  • Engage with customers to understand their needs and provide exceptional support
  • Troubleshoot technical issues with our coffee machines, ensuring quick and effective solutions
  • Act as a storyteller, sharing our brand’s values and building strong relationships with clients
  • Collaborate with international teams and contribute to improving customer satisfaction
What we expect:
  • Fluency in Czech (C1 level) and English (B2 level)
  • Availability to work from home within Poland or from our office in Katowice - you can decide!
  • Openness and willingness to understand and meet customer needs
  • Strong troubleshooting skills and technical attitude
  • Excellent communication and interpersonal abilities
  • A positive attitude and passion for delivering outstanding service
Why join us?
  • You dont have to worry about stable employment – you receive an employment contract or civil contract from the very beginning - as you wish
  • Relocation package available if you move to Katowice
  • Be part of a global leader in coffee technology
  • Work in a dynamic and multicultural environment
  • Grow your skills and develop your career with a passionate team
  • Enjoy a friendly atmosphere and support your professional journey

If you’re ready to craft stories of satisfaction and be the voice of a brand loved worldwide, we’d love to hear from you!
 
Apply now and become a key part of our coffee story!

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